The Business Need
We were approached by the CIO of an airline related logistics business. The board asked “Are we getting value for money from our multimillion pound annual infrastructure, Service Desk and hosting services contract?”
Working With DigiDisruptor
We quantified a compelling business case for using 3rd party services – rather than using recruited resources – in 2 weeks. After 6 months, a supplier was in place with a signed contract and we then managed a successful service transition over 12 months, during the Covid lock-down!
Results & Impact
The client now has a modern, scalable infrastructure foundation to enable growth and with a greatly reduced risk profile. In addition, improved service levels are provided to internal and external and internal customers at 20% reduced IT cost.
Key DigiDisruptor Services leveraged for the client
- Partner Eco System engagement
- Procurement Management
- Transition Planning and Project Management